Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains how Brikoli collects, uses, stores, and protects information when you use our mobile application and related services. Brikoli is a home-services application that connects people who need help with home tasks with service providers in Algeria.

1. Information We Collect

When you use Brikoli, we may collect the following types of information:

Account information: such as your name, phone number, email address, profile photo, and password.
Location information: to help connect users with nearby service providers and show service availability.
Service request information: such as task descriptions, service category, photos you upload, preferred date/time, and address details.
Provider information: such as skills, experience, service areas, pricing, availability, ratings, and reviews.
Communication information: messages, calls, or other interactions made through the app.
Device and usage information: such as device type, app version, IP address, crash logs, and app activity.

2. How We Use Your Information

We use your information to:

Create and manage your account.
Connect customers with service providers.
Process service requests and bookings.
Show nearby service providers or requests based on location.
Improve app performance, safety, and user experience.
Send important notifications related to your account, bookings, or app updates.
Prevent fraud, misuse, and unauthorized activity.
Provide customer support.

3. Location Data

Brikoli may request access to your device location to show nearby service providers, match requests by area, and improve service accuracy. You can disable location access at any time through your device settings, but some app features may not work properly.

4. Sharing of Information

We do not sell your personal information. We may share limited information only when necessary:

Between customers and service providers to complete a booking.
With service providers who help us operate the app, such as hosting, analytics, or support tools.
When required by law, regulation, legal process, or government request.
To protect the rights, safety, and security of Brikoli, users, and the public.

5. User Content

You may upload content such as task photos, profile images, descriptions, ratings, and reviews. You are responsible for the content you share. Do not upload illegal, offensive, misleading, or harmful content.

6. Payments

If Brikoli offers payment features, payment information may be processed by third-party payment providers. Brikoli does not store full payment card details unless clearly stated and legally allowed.

7. Data Security

We use reasonable technical and organizational measures to protect your information. However, no digital system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep your information for as long as needed to provide the app services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our terms. You may request account deletion by contacting us.

9. Your Rights

Depending on applicable law, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your account or personal data.
Withdraw certain permissions, such as location access.
Object to certain uses of your information.

10. Children’s Privacy

Brikoli is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Third-Party Services

Brikoli may use third-party services such as analytics, crash reporting, maps, hosting, authentication, or payment providers. These services may collect information according to their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. Continued use of Brikoli after changes means you accept the updated policy.

13. Contact Us

If you have questions or requests about this Privacy Policy, please contact us:

App name: Brikoli
Email: zakislimi31@gmail.com
Country: Algeria